Sales Development Representative

About TalkingPoints

TalkingPoints (TP) is an award-winning education technology non-profit organization with the mission to drive student success by unlocking the potential of families to fuel their children’s learning. We do this through universal family engagement technology with a focus on supporting underserved and/or diverse students and their communities. TalkingPoints transforms something as simple as a cell phone into a tool that empowers PK-12 families and educators to form strong relationships through two-way translated digital conversations, data analytics, and resources in 145+ languages.

Since 2015, TP has impacted millions of students across 70,000 schools in the US with 10x growth in reach in the past two years alone. Recent research has shown that in a large, diverse urban school district, TP improved academic outcomes, equivalent to 7.3 months of additional learning for the average student, with greater impacts for traditionally underserved students. TP works with key districts such as Fairfax County School District, Wake County Public Schools, Elk Grove Unified School District, and Boston Public Schools, among others. TalkingPoints has received awards and recognition including Chicago Tribune,NPR, Common Sense Education, and Google Impact Challenge Winner, Forbes 30 Under 30, Echoing Green Fellowship. Current philanthropic partners include Arrow Impact, Ballmer Group, Carnegie Corporation, Cisco, Gates Foundation, Google.org, Overdeck Family Foundation, MacKenzie Scott, Valhalla, and Walton, among others. Learn more from Founder and CEO, Heejae Lim’s TED talk.

It's an important time to join our team and build on our momentum and ability to support students and families during this critical time in which education equity gaps are more concerning than ever. Learn more.

Diversity: we celebrate it, we support it, and we thrive on it!

The Opportunity:

As a Sales Development Representative (SDR) at TalkingPoints, you will play a crucial role in our mission to improve communication and engagement between schools and families. You will be responsible for generating and qualifying leads, as well as nurturing relationships with potential customers. Your goal will be to identify opportunities and set up meetings for our sales team to drive revenue growth. This is an exciting opportunity to join a dynamic, fast-paced EdTech organization that is revolutionizing education through effective communication. As a SDR, you will report to the Director of Sales and you will:

• Conduct proactive outbound prospecting activities, including cold calling, emailing, and social media outreach, to generate new leads and build a robust pipeline
• Qualify leads through effective discovery conversations and gather essential information to assess fit and potential sales opportunities
• Maintain accurate and up-to-date records of prospect interactions in the CRM system
• Collaborate closely with the sales team to develop and execute targeted campaigns to specific market segments
• Engage in meaningful conversations with potential customers to understand their challenges, needs, and goals, and effectively articulate the value proposition of TalkingPoints
• Actively listen to customer feedback and provide valuable insights to the product and marketing teams
• Follow up on marketing-generated leads and respond to inquiries promptly and professionally
• Achieve and exceed monthly and quarterly quotas for qualified meetings and opportunities
• Stay up to date with industry trends, market conditions, and competitors to provide valuable market intelligence

Who You Are:

• 1-2 years of experience in a similar role, preferably in the education technology (EdTech) industry or SaaS sales
• Strong communication skills with the ability to engage effectively with diverse audiences, including educators, administrators, and other stakeholders in the education sector
• Proven track record of meeting or exceeding targets and quotas
• Ability to prospect efficiently and at-scale via cold calling, email, and social media
• Ability to navigate complex organizations and build relationships with key decision-makers
• Self-motivated and driven with a passion for education and improving communication in schools
• Excellent organizational and time management skills, with the ability to prioritize and multitask effectively
• Proficient in using CRM software and sales productivity tools
• Experience with Notion, Google Suite, and Slack a plus

The base range for this role is $50,000 - $55,000 USD. The range reflects what TalkingPoints would pay for this position. The actual base compensation may vary depending on factors such as experience, location, market conditions, education/training, skill level, and does not include bonuses, other forms of compensation, or benefits.

Overall Fit With Our Org Culture - We Look for Team Member Who Are:

• User and mission-oriented: we are devoted to our mission with empathy towards the communities we serve.
• All-in together: we go above and beyond the job description, working together as a team.
• Agile & action-oriented: we get things done, knowing that our progress is urgent to our communities.
• Always Learning: we are always learning, with a growth mindset, to reach our full potential.
• Boldly Courageous: we take risks in order to achieve big things.
• Resourceful: We are creative, solution-oriented, and scrappy.

What We Offer:

• An incredible opportunity to build a mission-driven, rapidly growing startup tech nonprofit
• Competitive salary, full coverage health insurance, benefits, and unlimited time off
• 401K match
• Annual professional development benefit
• Flexibility to work remotely
• Fun, smart, dynamic, and motivated team

How to Apply:

Please submit your resume, a brief paragraph describing your interest in TalkingPoints and this position, and a link to your LinkedIn profile.